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Certification and accreditation – russiavisacenter

Accreditations relevant to the visa centre.

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Certification and accreditation

Certification and Accreditation 9001:2015 - Quality Management System Certification

ISO 9001:2015 is defined as the international standard that specifies requirements for a quality management system (QMS) in an organization; and is the world’s most popular quality improvement standard. It helps organizations organize processes, improve the efficiency of processes, and enhance customer satisfaction.

ISO 27001:2013 – Information Security Management System Certification

ISO/IEC 27001:2013 is the leading international standard for information security management (ISMS). It specifies the requirements for establishing, implementing, maintaining and continually improving an information security management system within the context of the organization. It also includes requirements for the assessment and treatment of information security risks tailored to the needs of the organization.

ISO 45001:2018 – Occupational Health and Safety Management System Certification

ISO 45001:2018 specifies requirements for an occupational health and safety (OH&S) management system. It is designed to enable organisations to control risks and improve performance in the area of OH&S. It places a proactive and preventative emphasis on risk-control factors by identifying and assessing the likelihood and severity of hazards in the workplace.

ISO 14001:2015 – Environmental Management System Certification

ISO 14001:2015 specifies the requirements for an environmental management system that an organization can use to enhance its environmental performance. ISO 14001:2015 is intended for use by an organization seeking to manage its environmental responsibilities in a systematic manner that contributes to the environmental pillar of sustainability.

ISO 10002:2018 – Complaints Handling Related to Products and Services Certification

ISO 10002:2018 is an international standard, which provides guidance in defining and implementing processes to monitor and measure the management of customer complaints received by an organisation. The standard ensures that an organisation converts customer complaints into opportunities, to improve the quality of service. All complaints received across multiple channels are effectively monitored, efficiently addressed and built-upon to ensure ongoing improvement in the quality of services we deliver.

ISO 22301:2019 – Business Continuity Management (Security and resilience) Certification

ISO 22301:2019 specifies the requirements to implement, maintain and improve a management system to protect against, reduce the likelihood of the occurrence of, prepare for, respond to and recover from disruptions when they arise.

ISO 23026:2015 -Website Quality Certification

The ISO/IEC/IEEE 23026:2015 international standard defines system engineering and management requirements for the life cycle of websites, including strategy, design, engineering, testing and validation, and management and sustainment for Intranet and extra-net environments. The goal of this standard is to improve the usability of informational websites and ease of maintenance of managed Web operations in terms of locating relevant and timely information, applying information security management, facilitating ease of use, and providing for consistent and efficient development and maintenance practices. The quality and standard of information on Artionis’s websites are of critical importance to the organisation as these platforms act as the primary channel through which customers seek and access services. In implementing practices from ISO/IEC/IEEE 23026:2015 the organisation ensures the world-class management, delivery and usability of online information and services.

Useful links

Consulate General of the Russian Federation in New York

Embassy of the Russian Federation in the USA

Ministry of the Foreign Affairs of the Russian Federation

Consulate General of the Russian Federation in Houston

General Directorate for Migration for the Ministry of Internal Affairs of Russia

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